Privacy Policy

This Privacy Policy explains how Brandvisualstudio collects, uses and protects your personal information when you use our website or contact us. We are committed to handling your information responsibly and in accordance with applicable privacy laws.

Introduction

Brandvisualstudio respects your privacy and is committed to protecting the personal information you share with us. This policy applies to information collected through our website, contact forms and email communications.

Information We Collect

We may collect the following types of information when you interact with us:

• Contact details such as your name, email address and phone number.
• Business information such as your company name and role.
• Project-related information such as service requirements, budget and timelines.
• Any design references or materials you choose to share with us.

Personal Information

Personal information is information that identifies you or can reasonably be used to identify you. This includes your name, email address and phone number. We only collect personal information that is necessary to provide our services and respond to your enquiries.

Contact Form Data

When you complete a contact form or project enquiry form, the information you provide is processed locally for demonstration purposes. No data is sent to external servers until a backend service is connected. Once connected, we will handle your data in accordance with this policy.

Business and Project Information

We collect business and project information to understand your needs and provide accurate quotes. This information may include your company name, industry, project scope and design preferences.

Uploaded Design References

If you upload design references, moodboards or other materials as part of your enquiry, we use these files only to understand your project requirements. We do not share these materials with third parties without your consent.

How We Use Your Information

We use your information to:

• Respond to your enquiries and project requests.
• Provide quotes and project proposals.
• Deliver design services and communicate with you throughout a project.
• Improve our website and services.

Information Sharing

We do not sell, rent or trade your personal information with third parties for marketing purposes. We may share your information with trusted partners only when necessary to provide our services, such as third-party developers, and only with your consent.

Third-Party Services

Our website uses third-party services such as Google Maps for location information. These services may collect data in accordance with their own privacy policies. We encourage you to review those policies for more information.

Data Storage and Security

We take reasonable measures to protect your information from unauthorised access, alteration or disclosure. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to provide our services or as required by law. Project-related information may be retained for the duration of our business relationship and for a reasonable period thereafter for record-keeping purposes.

Access and Correction

You may request access to or correction of your personal information by contacting us. We will respond to your request in a reasonable time and in accordance with applicable privacy laws.

Privacy Enquiries

If you have questions about this Privacy Policy or how we handle your information, please contact us. We will address your concerns promptly.

Contact Information

Email: brandvisualstudio@gmail.com
Phone: +61 431 716 111
Address: 18D Joy Ave, Burleigh Waters QLD 4220, Australia